Tech Support for Smart Light Pole Gateway
Expert troubleshooting, integration assistance, and dedicated support options.
Downloads & Guides
Access the latest firmware, manuals, and software tools.
Integration Support
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Book Remote SessionTechnical Specifications
| Cellular & Network Connectivity | Cellular Network: 5G NR, 4G LTE with automatic fallback | SIM Support: Dual SIM with intelligent switching | Ethernet: 1× WAN + 4× LAN (10/100/1000 Mbps) | Wi-Fi: Optional 2.4GHz Wi-Fi (AP / Client mode) | VPN: IPsec, L2TP, PPTP |
|---|---|---|---|---|---|
| Edge Computing & System | Processor: Industrial-grade high-performance processor | Operating System: Embedded real-time OS | Edge Computing: Local data processing and protocol conversion | Remote Management: Web UI, CLI, remote firmware upgrade | |
| Industrial Protocol Support | IoT Protocols: MQTT, HTTP, HTTPS, WebSocket | Industrial Protocols: Modbus RTU, Modbus TCP | Data Encryption: SSL/TLS secure communication | ||
| Interfaces & I/O | RS232: 1 port | RS485: 2 ports | Digital Inputs: 4 channels | Digital Outputs: 2 channels | USB: USB 2.0 for maintenance and expansion |
| Security & Protection | Firewall: Built-in firewall with NAT | System Protection: Hardware watchdog with auto recovery | Electrical Protection: ESD and surge protection | Authentication: Multi-level user access control | |
| Power & Environmental | Power Input: DC 9V to 36V | Typical Supply: DC 12V / 24V | Operating Temperature: -35°C to +75°C | Storage Temperature: -40°C to +85°C | Humidity: Up to 95% non-condensing |
| Mechanical & Installation | Enclosure: Rugged industrial metal housing | Protection Class: IP65 (outdoor rated) | Mounting Options: Pole-mounted or wall-mounted | Installation Location: Smart street light poles and roadside cabinets |
Frequently Asked Questions
Find answers to common questions about our products
What is a Smart Light Pole Gateway?
A Smart Light Pole Gateway is an industrial IoT gateway installed inside smart light poles to provide centralized connectivity, control, and data processing for urban devices such as lighting systems, cameras, sensors, and EV chargers.
Does the Smart Light Pole Gateway support 4G and 5G networks?
Yes. The gateway supports both 4G LTE and 5G NR cellular networks with wide global band compatibility, ensuring reliable connectivity for smart city deployments.
What devices can be connected to this gateway?
It can connect LED lighting controllers, surveillance cameras, environmental sensors, public Wi-Fi access points, alarms, EV charging modules, GPS devices, and other smart city equipment.
Is the gateway suitable for outdoor and harsh environments?
Yes. It features an industrial metal enclosure, wide operating temperature range, electrical isolation, ESD protection, and anti-drop network mechanisms for stable outdoor operation.
How is the Smart Light Pole Gateway installed?
The gateway is designed for installation inside smart light poles or roadside cabinets. It supports multiple mounting options and integrates directly with pole power and connected devices.
Can the gateway remotely control lighting and equipment?
Yes. With relay outputs, digital I/O, and power output channels, the gateway enables remote switching, monitoring, and control of lighting systems and connected equipment.
Does it support remote management and firmware updates?
Yes. The gateway supports local and remote web-based management, SNMP, CLI access, and secure remote firmware upgrades.
Is the gateway secure for smart city networks?
Yes. It includes VPN support, firewall, VLAN, access control, encrypted communication, and multi-layer electrical and network security features.
What smart city applications is this gateway best suited for?
It is ideal for smart street lighting, municipal infrastructure, highways, parks, smart campuses, environmental monitoring, surveillance systems, and integrated smart city platforms.
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