Tech Support for LoRa Router
Expert troubleshooting, integration assistance, and dedicated support options.
Downloads & Guides
Access the latest firmware, manuals, and software tools.
Integration Support
Need assistance configuring protocols or connecting to SCADA?
Book Remote SessionTechnical Specifications
| Core System Specifications | Processor: Industrial-grade 32-bit CPU | Operating System: Embedded real-time operating system | Watchdog: Hardware and software watchdog support | Memory: Flash 16MB (expandable to 64MB), DDR2 128MB | |||
|---|---|---|---|---|---|---|---|
| LoRa Communication | Frequency Bands: 433 / 470 / 780 / 868 / 915 MHz | Receiver Sensitivity: < -140 dBm | Transmission Power: < 30 dBm | Indoor Communication Distance: Up to 2 km (urban) | Outdoor Communication Distance: Up to 9 km (line-of-sight) | Data Rate: Adjustable: 0.3 / 0.6 / 1.0 / 1.8 / 3.1 / 5.5 Kbps | |
| Cellular Connectivity Options | Supported Technologies: LTE FDD, LTE TDD, WCDMA, EVDO, CDMA1X, GPRS/EDGE | Maximum Downlink Speed: Up to 100 Mbps (LTE FDD) | Maximum Uplink Speed: Up to 50 Mbps (LTE FDD) | SIM Support: 1 × SIM/UIM slot (1.8V / 3V) | |||
| Wi-Fi Specifications | Wi-Fi Standard: IEEE 802.11 b/g/n | Maximum Throughput: Up to 150 Mbps | Security: WEP, WPA, WPA2, MAC filtering | Operating Modes: AP, Client, Repeater, Bridge | |||
| Interface & Ports | WAN Ports: 1 × 10/100 Mbps Ethernet (RJ45) | LAN Ports: 4 × 10/100 Mbps Ethernet (RJ45) | Serial Interface: RS232 / RS485 / RS422 (15KV ESD protection) | Antenna Interfaces: Cellular, LoRa, Wi-Fi (SMA connectors) | Indicators: Power, System, Online, LoRa, LAN, WAN, Wi-Fi, Signal Strength | ||
| Power & Electrical | Input Voltage: DC 5V to 36V | Standard Power Supply: DC 12V / 1.5A | Protection: Reverse voltage, over-voltage protection | ||||
| Mechanical & Environmental | Enclosure: Metal housing | Protection Class: IP30 | Dimensions: 207 × 135 × 28 mm | Weight: 790 g | Operating Temperature: -35°C to +75°C | Storage Temperature: -40°C to +85°C | Operating Humidity: 95% non-condensing |
Frequently Asked Questions
Find answers to common questions about our products
What is a LoRa Gateway used for?
A LoRa Gateway collects data from LoRa-based sensors and devices and forwards it to cloud or enterprise platforms using cellular, Ethernet, or Wi-Fi backhaul. It is widely used in smart cities, industrial IoT, utilities, and environmental monitoring.
How far can the LoRa Gateway communicate?
The gateway supports up to 9 km outdoor line-of-sight communication and up to 2 km in dense urban or indoor environments, depending on terrain and interference.
Does the LoRa Gateway support cellular fallback?
Yes, it supports multiple cellular technologies including LTE, WCDMA, EVDO, and GPRS, ensuring reliable data transmission even if wired networks are unavailable.
Is the gateway suitable for industrial environments?
Yes, it features an industrial-grade processor, metal enclosure, watchdog protection, and wide operating temperature range, making it ideal for harsh industrial deployments.
How is the LoRa Gateway installed?
The gateway can be installed on walls or control panels using standard industrial mounting methods. External antennas are connected via SMA connectors for LoRa, cellular, and Wi-Fi.
Does it support secure remote access?
Yes, the gateway supports VPN technologies such as PPTP, L2TP, and IPSec for secure data transmission and remote management.
Can multiple sensors connect to one gateway?
Yes, a single LoRa Gateway can manage and aggregate data from hundreds of LoRa end devices, depending on traffic configuration and data rate.
Still have questions?
Contact Our TeamNeed specialized help?
If the guides above didn't resolve your issue, our engineering team is here to assist with complex integrations.