Tech Support for 5G Router with Dual SIM Module
Expert troubleshooting, integration assistance, and dedicated support options.
Downloads & Guides
Access the latest firmware, manuals, and software tools.
Integration Support
Need assistance configuring protocols or connecting to SCADA?
Book Remote SessionTechnical Specifications
| Network & Cellular Specifications | Network Support: 5G NR (SA & NSA), 4G LTE, 3G fallback | SIM Configuration: Dual SIM, Dual 5G Module | Link Management: Intelligent dual-link switching, backup and failover | Load Balancing: Dual-link rate aggregation and intelligent traffic balancing | Carrier Compatibility: Multi-carrier and global band support (region dependent) |
|---|---|---|---|---|---|
| WiFi Specifications | WiFi Standard: WiFi 6 (IEEE 802.11 a/b/g/n/ac/ax) | Frequency Bands: 2.4GHz and 5GHz | Maximum Throughput: Up to AX class high-speed wireless performance | Mesh Networking: Supported for extended coverage | Wireless Security: WEP, WPA, WPA2, WPA3 support |
| Hardware Specifications | Processor: Industrial-grade multi-core processor | Memory: High-capacity RAM and flash storage for stable operation | Ethernet Ports: 1 × Gigabit WAN/LAN, 4 × Gigabit LAN | USB Interface: 1 × USB 2.0 | Indicators: Power, System, WiFi, Online status, Signal strength |
| Security & Management | VPN Support: PPTP, L2TP, IPsec, GRE, OpenVPN | Firewall: SPI firewall, NAT, access control, URL filtering | Network Features: VLAN, VxLAN, virtual IP, bridge mode, MAC cloning | Remote Management: Web UI, CLI, SNMP, Syslog, SSH, HTTPS | |
| Power & Environmental | Power Input: DC 9–36V wide-range input | Protection: Over-voltage, reverse polarity, ESD protection | Operating Temperature: -35°C to +75°C | Storage Temperature: -40°C to +85°C | Humidity: Up to 95% non-condensing |
| Mechanical Specifications | Enclosure: Industrial metal housing | Ingress Protection: IP30 | Mounting Options: Wall-mount or DIN-rail installation |
Frequently Asked Questions
Find answers to common questions about our products
What is the key advantage of a dual SIM dual-module 5G router?
The dual SIM dual-module design enables continuous connectivity by automatically switching between networks or aggregating bandwidth, ensuring high availability and zero downtime.
Does this router support both 5G SA and NSA modes?
Yes, the router supports both 5G Standalone (SA) and Non-Standalone (NSA) modes, providing maximum compatibility with current and future 5G networks.
Can the router perform load balancing between two 5G links?
Yes, it supports intelligent load balancing and rate aggregation across dual 5G links to optimize bandwidth usage and network performance.
Is the router suitable for industrial environments?
Absolutely. It features an industrial-grade processor, metal enclosure, wide voltage input, and advanced watchdog mechanisms for stable operation in harsh environments.
How can the router be installed?
The router supports wall-mounted and DIN-rail installation, making it easy to deploy in control panels, cabinets, and industrial enclosures.
Does it support secure remote access?
Yes, the router supports multiple VPN protocols including IPsec, OpenVPN, GRE, PPTP, and L2TP for secure remote connectivity.
What applications is this router best suited for?
It is ideal for industrial IoT, smart factories, transportation systems, data centers, enterprise networks, surveillance systems, and mission-critical connectivity.
Still have questions?
Contact Our TeamNeed specialized help?
If the guides above didn't resolve your issue, our engineering team is here to assist with complex integrations.