Tech Support for 5G Industrial CPE

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5G Industrial CPE

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Technical Specifications

Cellular & Network Specifications Network Technology: 5G NR, 4G LTE, 3G 5G Modes: Standalone (SA) and Non-Standalone (NSA) Cellular Bands: Multi-band global 5G and LTE support Downlink Speed: Up to 3.4 Gbps (5G) Uplink Speed: Up to 350 Mbps (5G) WAN Modes: Static IP, DHCP, PPPoE, Cellular WAN backup
Wi-Fi Specifications Wi-Fi Bands: 2.4 GHz and 5.8 GHz Wi-Fi Standards: 802.11 b/g/n/ac Wi-Fi Modes: AP Mode, Client Mode, Bridge Mode Security: WEP, WPA, WPA2 encryption
Hardware & Interfaces Processor: Industrial-grade 32-bit communication processor Ethernet Ports: 1 x Gigabit WAN, 1 x Gigabit LAN Serial Interfaces: RS232 and RS485 SIM Slot: Industrial-grade SIM slot with ESD protection USB Interface: USB 2.0 (internal)
Power & Environmental Power Input: DC 9 to 36V and PoE (802.3af) Power Consumption: < 1.2A @ 12V Operating Temperature: -35°C to +75°C Storage Temperature: -40°C to +85°C Ingress Protection: IP68 waterproof and dust-proof
Mechanical & Installation Enclosure: Metal industrial enclosure Mounting Options: Wall-mounted or pole-mounted installation Dimensions: 259 × 259 × 45 mm (excluding antennas) Weight: Approx. 2.48 kg
Security & Management VPN Support: PPTP, L2TP, IPsec, OpenVPN, GRE Firewall: SPI firewall, access control, URL filtering Remote Management: Web UI, CLI, SNMP, SSH, HTTPS System Reliability: Hardware watchdog, auto-recovery mechanisms

Frequently Asked Questions

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What is a 5G Industrial CPE used for?

5G Industrial CPE is used to provide high-speed, stable cellular connectivity for industrial IoT, M2M communication, smart factories, remote monitoring, and automation systems.

Can this device operate in harsh outdoor environments?

Yes, it features an IP68-rated metal enclosure that is waterproof, dust-proof, and designed for reliable operation in harsh industrial and outdoor conditions.

What mounting options are supported?

The device supports wall-mounted and pole-mounted installation, making it suitable for factories, utility poles, outdoor cabinets, and industrial sites.

Does it support dual-band Wi-Fi?

Yes, it supports dual-band Wi-Fi operating on both 2.4 GHz and 5.8 GHz frequencies for flexible wireless networking.

Which industrial interfaces are available?

The 5G Industrial CPE provides RS232 and RS485 serial interfaces along with Gigabit Ethernet ports for easy integration with industrial equipment.

Is remote monitoring and management supported?

Yes, the device supports remote configuration and monitoring via Web UI, CLI, SNMP, SSH, and HTTPS for efficient centralized management.

Does it support VPN for secure communication?

Yes, multiple VPN protocols including IPsec, OpenVPN, PPTP, L2TP, and GRE are supported to ensure secure data transmission.

What power options are available for installation?

The device can be powered using DC input ranging from 9V to 36V or via PoE (802.3af), simplifying deployment in industrial locations.

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