Tech Support for LoRa Edge Gateway
Find setup guides, datasheets, and expert support options below.
Downloads & Guides
Access the latest firmware, manuals, and software tools.
Integration Support
Need assistance configuring protocols or connecting to SCADA?
Book Remote SessionTechnical Specifications
| Cellular & Network Connectivity | Cellular Support: 4G LTE, 5G RedCap (module dependent) | Network Modes: LTE-FDD, LTE-TDD, 5G NR, CAT-1 options | Dual SIM Support: 2× Nano SIM or eSIM | WiFi: 2.4GHz WiFi with WPA/WPA2 encryption | Ethernet: 1× WAN/LAN + 1× LAN (10/100 Mbps) | Failover: Intelligent dual-link switching between cellular and WAN |
|---|---|---|---|---|---|---|
| LoRa Communication | Frequency Bands: 433 / 470 / 780 / 868 / 915 MHz | Communication Distance (Urban): Up to 2 km | Communication Distance (Open Area): Up to 9 km | Receiver Sensitivity: -140 dBm | TX Power: <30 dBm | LoRa Data Rate: 0.3–5.5 Kbps (6-level adjustable) |
| Hardware System | Processor: Industrial-grade ARM Cortex-A7 @ 1.2GHz | RAM: 128 MB DDR3 | Flash Storage: 128 MB | Watchdog: Hardware watchdog for system stability | ||
| Interfaces | Serial Ports: RS232 + RS485 (configurable) | Digital Interfaces: Supports multiple I/O and protocol connections | Antenna Interfaces: Cellular, LoRa, WiFi (SMA) | Reset: Pinhole reset button | ||
| Security & Management | VPN Support: PPTP, L2TP, GRE, IPSec, OpenVPN | Firewall: SPI Firewall, NAT, DMZ, Access Control | Remote Management: SNMP, SYSLOG, SSH, HTTPS, TELNET | Cloud Integration: MQTT, HTTPS, TCP/UDP, Industrial IoT platforms | ||
| Mechanical & Environmental | Enclosure: Metal housing, IP30 protection | Dimensions: 99 × 73 × 27 mm | Weight: 247 g | Operating Temperature: -35°C to +75°C | Storage Temperature: -40°C to +85°C | Mounting Options: DIN-rail or wall mount |
| Power | Input Voltage: DC 9–36V | Typical Consumption: <3W (LTE mode) | Protections: Over-voltage, reverse polarity protection |
Frequently Asked Questions
Find answers to the most common questions about this product.
LoRa Edge Gateway is used to collect data from LoRa sensors and industrial devices, perform edge computing and protocol conversion, and securely transmit data to cloud platforms over 4G or 5G networks.
Yes, the gateway supports LoRaWAN communication for sensor networks along with 4G LTE and 5G cellular connectivity for backhaul and cloud integration.
The gateway supports more than 100 industrial protocols including Modbus RTU/TCP, OPC UA, Mitsubishi, and other mainstream PLC and IoT protocols.
The gateway supports DIN-rail and wall-mounted installation, making it easy to deploy inside control panels, cabinets, or industrial enclosures.
Yes, it features an industrial-grade ARM processor, metal enclosure, wide temperature range, watchdog protection, and isolation safeguards for stable 24x7 operation.
Yes, it supports MQTT over SSL/TLS, HTTPS, TCP/UDP, and can integrate with industrial IoT and cloud platforms for monitoring, analytics, and remote management.
The gateway supports multiple VPN protocols including IPSec, OpenVPN, PPTP, and L2TP to ensure secure data transmission and remote access.
Still have questions? Contact our support team