Tech Support for 5G Industrial CPE
Find setup guides, datasheets, and expert support options below.
Downloads & Guides
Access the latest firmware, manuals, and software tools.
Integration Support
Need assistance configuring protocols or connecting to SCADA?
Book Remote SessionTechnical Specifications
| Cellular & Network Specifications | Network Technology: 5G NR, 4G LTE, 3G | 5G Modes: Standalone (SA) and Non-Standalone (NSA) | Cellular Bands: Multi-band global 5G and LTE support | Downlink Speed: Up to 3.4 Gbps (5G) | Uplink Speed: Up to 350 Mbps (5G) | WAN Modes: Static IP, DHCP, PPPoE, Cellular WAN backup |
|---|---|---|---|---|---|---|
| Wi-Fi Specifications | Wi-Fi Bands: 2.4 GHz and 5.8 GHz | Wi-Fi Standards: 802.11 b/g/n/ac | Wi-Fi Modes: AP Mode, Client Mode, Bridge Mode | Security: WEP, WPA, WPA2 encryption | ||
| Hardware & Interfaces | Processor: Industrial-grade 32-bit communication processor | Ethernet Ports: 1 x Gigabit WAN, 1 x Gigabit LAN | Serial Interfaces: RS232 and RS485 | SIM Slot: Industrial-grade SIM slot with ESD protection | USB Interface: USB 2.0 (internal) | |
| Power & Environmental | Power Input: DC 9 to 36V and PoE (802.3af) | Power Consumption: < 1.2A @ 12V | Operating Temperature: -35°C to +75°C | Storage Temperature: -40°C to +85°C | Ingress Protection: IP68 waterproof and dust-proof | |
| Mechanical & Installation | Enclosure: Metal industrial enclosure | Mounting Options: Wall-mounted or pole-mounted installation | Dimensions: 259 × 259 × 45 mm (excluding antennas) | Weight: Approx. 2.48 kg | ||
| Security & Management | VPN Support: PPTP, L2TP, IPsec, OpenVPN, GRE | Firewall: SPI firewall, access control, URL filtering | Remote Management: Web UI, CLI, SNMP, SSH, HTTPS | System Reliability: Hardware watchdog, auto-recovery mechanisms |
Frequently Asked Questions
Find answers to the most common questions about this product.
5G Industrial CPE is used to provide high-speed, stable cellular connectivity for industrial IoT, M2M communication, smart factories, remote monitoring, and automation systems.
Yes, it features an IP68-rated metal enclosure that is waterproof, dust-proof, and designed for reliable operation in harsh industrial and outdoor conditions.
The device supports wall-mounted and pole-mounted installation, making it suitable for factories, utility poles, outdoor cabinets, and industrial sites.
Yes, it supports dual-band Wi-Fi operating on both 2.4 GHz and 5.8 GHz frequencies for flexible wireless networking.
The 5G Industrial CPE provides RS232 and RS485 serial interfaces along with Gigabit Ethernet ports for easy integration with industrial equipment.
Yes, the device supports remote configuration and monitoring via Web UI, CLI, SNMP, SSH, and HTTPS for efficient centralized management.
Yes, multiple VPN protocols including IPsec, OpenVPN, PPTP, L2TP, and GRE are supported to ensure secure data transmission.
The device can be powered using DC input ranging from 9V to 36V or via PoE (802.3af), simplifying deployment in industrial locations.
Still have questions? Contact our support team